1. Introduction

Camelot Specialty Limos is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard all information you provide when using our website, requesting a quote, or booking transportation services.

2. Information We Collect

We may collect the following categories of information:

• Personal Information — name, email address, phone number, billing address, event details, and passenger information.

• Mobile Number — used for service alerts and optional marketing messages.

• Payment Information — processed securely through third‑party payment processors.

• Reservation & Service Data — pickup/drop‑off locations, schedules, vehicle selections, and service preferences.

• Technical & Usage Data — IP address, browser type, device identifiers, cookies, analytics data, and website usage patterns.

3. How We Use Your Information

We use your information to:

• Provide quotes, process reservations, and deliver transportation services

• Send confirmations, driver updates, arrival notifications, and service alerts

• Improve website performance and customer experience

• Communicate regarding support, billing, or account‑related matters

• Send promotional or marketing communications only if you have opted in

4. How We Share Information

We do not sell or share your information with third parties for their independent marketing purposes.

We may share information only with:

• Service Providers who support our operations (dispatch systems, SMS delivery, payment processors, analytics tools)

• Legal or Compliance Authorities when required by law or to protect our rights

• Operational Partners when necessary to complete your transportation service

All partners are required to protect your information and use it only for the services they provide to us.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we follow industry‑standard practices to protect customer data.

6. Your Rights & Choices

You may:

• Update or correct your personal information by emailing info@camelotlimo.com

• Opt-out of marketing emails or SMS messages by emailing info@camelotlimo.com

• Request deletion of your information where legally permitted by emailing info@camelotlimo.com

• Disable cookies through your browser settings

Opting out of marketing messages does not affect essential service‑related communications.

7. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

8. Updates to This Policy

We may modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised terms.